Delivery Information
UK Delivery Only
Understanding the delivery process is essential for ensuring a smooth transaction and customer satisfaction. Delivery times and methods can vary significantly based on several factors, including the type of product, the shipping destination, and the chosen delivery service.
Typically, customers can expect their orders to arrive within the Estimated Delivery Dates on each product page or Contact Us for one. Expedited shipping options may reduce this timeframe to 1 to 3 business days, depending on the carrier, availability and the distance to the destination.
Package Sizes
Saunas
Delivery Package: Most Saunas are packaged in 3 - 5 Flat packed Boxes or 1 Wooden Crate, please refer to packaging info table below.
This product is delivered to Curb-Side only.
The driver is not required to take the tank any further than this point. If you are unsure if your postcode constitutes for free delivery please revert to the delivery fee calculator on the shopping cart page.
Sauna Type | Weight | No. of Boxes | Dimensions
- Infrared Light Sauna | 300kg | 3-5 Boxes | Flat packed
- Traditional Steam Saunas | 270kg | 4-7 Boxes | Flat packed
- Outdoor Saunas | 300kg | 3-6 Boxes | Flat packed
- Wood Barrel Saunas | 616kg | 1 | Wood Crate
- Corner Saunas | 350kg | 3-7 Boxes | Flat packed
- Deluxe Relax Saunas | 300kg | 3-7 Boxes | Flat packed
- Combination Saunas | 300kg | 4-7 Boxes | Flat packed
Hot Tubs
Delivery Package: Our Hot Tubs are packaged and delivered in 1 Wooden Crate, please refer to packaging info table below.
This product is delivered to Curb-Side only.
The driver is not required to take the tank any further than this point. If you are unsure if your postcode constitutes for free delivery please revert to the delivery fee calculator on the shopping cart page.
Type | Weight | No. of Boxes | Dimensions
- Hot Tub | 280 - 300kg | 1 | Wood Crate (200 x 200 x 83 cm)
Wood Burning Stoves
Delivery Package: Most Wood Burning Stoves are packaged in 1 Wooden Crate, please refer to packaging info table below.
This product is delivered to Curb-Side only.
The driver is not required to take the tank any further than this point. If you are unsure if your postcode constitutes for free delivery please revert to the delivery fee calculator on the shopping cart page.
Type | Weight | No. of Boxes | Dimensions
- Blenheim | 88kg | 1 | Wood Crate (35.5 × 51.5 × 58.5 cm)
- Windsor | 75kg | 1 | Wood Crate (35.5 × 41.5 × 58.5 cm)
Ice Baths/Plunge Pools
Delivery Package: Our Ice Baths/Plunge Pools are packaged in 1 Wooden Crate, please refer to packaging info table below.
This product is delivered to Curb-Side only.
The driver is not required to take the tank any further than this point. If you are unsure if your postcode constitutes for free delivery please revert to the delivery fee calculator on the shopping cart page.
Type | Weight | No. of Boxes | Dimensions
- Ice Bath/Plunge Pool | 300kg | 1 | Wood Crate
It is important to note that delivery times may be affected by external factors such as weather conditions, holidays, and logistical challenges. Therefore, it is advisable for customers to place their orders well in advance, especially during peak seasons.
In terms of delivery methods, each method has its own cost implications and delivery speed. For instance, express shipping typically incurs higher fees but offers faster delivery times, while standard ground shipping is more economical but may take longer.
Additionally, tracking information is often provided once an order has been dispatched. This allows customers to monitor the status of their shipment in real-time, providing transparency and peace of mind throughout the delivery process.
In conclusion, understanding the delivery information is crucial for both merchants and customers. By being aware of the various delivery options, potential delays, and tracking capabilities, customers can make informed decisions and enhance their overall shopping experience.